We are pleased to announce the release of Urgent v44.1. The release date for Urgent v44.1 is 2 November 2025.
Here’s a summary of what’s new in this release:
New login screen user interface
An update has been made to the login screen user interface. This update will be automatically rolled out to all users, including third party contractors, on 2 November 2025.
Please note: the login to the mobile app remains unchanged.
The update is necessary to support the introduction of functionality to configure and allow for Single Sign-on (SSO) authentication. This follows customer feedback and requests for SSO to support enhanced business application security.
All users will be presented with the new look login screen. While this presents differently, existing usernames and passwords have not changed. To reset a password, users can use the ‘Forgotten Details’ link provided.
Users can now set the default platform language directly from the login page. Links to the Urgent mobile app in the App Store and Google Play are also provided.
This is how the new login screen will appear:
SSO Configuration
Access will be granted to the SSO SAML configuration page on request to Urgent users with the required user role. You’ll need the SAML configuration role to make SAML changes. Configuration instructions can be found here.
Once the configuration setup for the tenant is complete, all users logging into that tenant will see SSO button(s) on the login screen. Users can authenticate using the SSO option or continue to log in with a username and password (which remain unchanged).
This is how the new login screen will appear once SSO configuration is complete:
Published 28 October 2025.