- Partnership to automate maintenance management of VEV’s expanding EV charging assets and infrastructure network,
- Fleets to see increased charger uptime by automating critical asset maintenance functions.
7 July 2025 – VEV, the e-fleet solutions provider backed by Vitol – a world-leader in the energy sector, has partnered with technology company Techniche to automate maintenance management and deliver an uplift in charger availability for customers.
Techniche EV, a Techniche product, helps operators of EV charging assets and infrastructure achieve high levels of uptime by automating the maintenance process, ensuring chargers are working and delivering excellent customer service.
Techniche EV integrates with the VEV-IQ platform to receive asset data and charger error codes from VEV-IQ, and uses the data to automate work order creation, enabling VEV to drive improvements in the availability of its growing network of charger stations by triaging faults and allocating an engineer to respond to issues not solved by a remote reset.
The VEV-IQ platform is a proprietary system that allows customers to take control of their fleets, charging, and energy infrastructure through a single fleet operator platform.
Mike Brown, VP of Product, VEV said: “Maximising fleet uptime is critical for operators to optimise the productivity and profitability of their operations.
“With the addition of Techniche EV, we’re able to replace spreadsheet records and manual triaging of charger breakdowns with a fully automated system that is expected to speed up our response times by detecting and triaging over 85% of charger issues, and allow us to get them back online as quickly as possible.
“A further benefit of Techniche EV is the flexibility it offers to alter workflows to reflect customers’ different SLAs, which was a particularly significant consideration for VEV. The solution is therefore ideally placed to help us meet and report on the rigorous service level requirements set by our end-customers.”
Brad Sandys, Head of Business Development EMEA, Techniche said: “We’re delighted to partner with VEV as a Techniche EV customer and our first dedicated fleet solutions customer. This partnership represents an exciting opportunity to further develop our product for the e-fleet charging market, and we look forward to supporting VEV in its goal of increasing fleet charging reliability and uptime for businesses across the UK.”
About VEV
VEV helps organisations deliver on their carbon reduction ambitions with an end-to-end fleet electrification solution that integrates across vehicles, charging infrastructure and power. VEV is owned by Vitol, a world leader in energy, which to date has committed circa $2 billion to sustainable energy initiatives worldwide.
VEV navigates the complexities of EV transformation to design and implement cost-effective EV fleets optimised for specific fleet requirements. It supports EV fleet operations to guarantee resilience and keep mission-critical fleets running at scale. Bespoke, scalable business solutions are designed around the customer’s own fleet data analysed by a powerful assessment tool, VEV-IQ, and VEV’s experts in energy and sustainable e-mobility. VEV sets businesses up for success in an electrified future.
More information at VEV.com
About Techniche
Techniche is a global technology company. The company has been at the forefront of automating the maintenance of critical assets and monitoring the IT networks of customers for almost 25 year, trusted by FTSE100 and Fortune 500 companies, in addition to governments around the world. Customers include BP, AECOM, Q8, EasyGo, Walmart and BNP Paribas.
Core products include Techniche EV, which automates the maintenance of EV charging assets to improve uptime; Urgent, used at over 40,000 fuel retail and convenience sites in 30 countries to manage the maintenance of critical assets; and Statseeker, which discovers and monitors assets on IT networks.
More information at technichegroup.com