Techniche's study on EV charger breakdowns across 5,000 European sites shows that 30% need an engineer's visit to resolve issues, while 70% are fixed remotely. Key issues include power supply (24%), payment terminals (20%), charging failures (20%), hardware (18%), and communication (13%). Automation aids in quicker repairs and maintenance enhancements.
February 2024 Techniche announced that Belgian forecourt operator MAES has selected Urgent to support the maintenance operation of its network of 300 unmanned forecourts. Urgent will support MAES' drive to improve the customer experience on its forecourts, increase operation efficiency, and reduce maintenance overheads.
CMMS
31 October 2024Techniche is pleased to announce that […]
February 2024 Techniche announced that Belgian forecourt operator MAES has selected Urgent to support the maintenance operation of its network of 300 unmanned forecourts. Urgent will support MAES' drive to improve the customer experience on its forecourts, increase operation efficiency, and reduce maintenance overheads.
Managing the maintenance of assets across multiple sites […]
Network Performance Monitoring
EVCS
Techniche's study on EV charger breakdowns across 5,000 European sites shows that 30% need an engineer's visit to resolve issues, while 70% are fixed remotely. Key issues include power supply (24%), payment terminals (20%), charging failures (20%), hardware (18%), and communication (13%). Automation aids in quicker repairs and maintenance enhancements.
19 SEPTEMBER 2023, Milton Keynes, UK: Techniche today […]
David Cornish, head of product – Techniche EV, […]
David Cornish from Techniche highlights the need for improved analytics in EV charge point operations. With reliability in the UK and US falling short of targets, charger anxiety among drivers could affect the transition to EVs. Faults, manual error-prone maintenance processes, and a lack of standard uptime metrics contribute to inefficiencies. Cornish advocates for digital systems with automated workflows and smart analytics to enhance reliability, accountability, and customer experience, and to guide smarter investments and planning in EV infrastructure.