Techniche is committed to protecting and respecting your privacy.
This Privacy Policy explains how we protect and use personal information belonging to our customers, job applicants, employees, contractors, suppliers, service providers, and visitors. It sets out what information we collect, how we use it, who we may share it with, and your rights.
For the purpose of the GDPR Act 2018, your information is being collected by Techniche EMEA Ltd, The Pinnacle, 170 Midsummer Boulevard, Milton Keynes, MK9 1BP, United Kingdom.
Information We May Collect
We may collect information about you in the following ways:
Information you give us, such as your name, company, email address, phone number, billing address, and industry.
- Details you provide as a job applicant, such as your CV, certificates, or transcripts.
- Information you provide when contacting us for support (for example, city, country, device, and web browser).
- Payment details when you purchase our services.
We also collect information about how you use our websites and services, such as:
- Your IP address, device details, and browser type.
- Pages you visit, links you click, and videos you interact with.
- How you arrived at and left our website.
- Metadata such as email opens and clicks.
- Technical issues or support requests.
Information From Other Sources
We may also receive information about you from:
- Conferences, exhibitions, or surveys.
- Publicly available sources.
- Third parties with your consent.
- Recorded or monitored phone calls and online meetings.
How We Use Your Information
We use your information to:
- Provide and improve our services.
- Communicate with you and provide support.
- Process payments and manage billing.
- Assess job applications.
- Administer and secure our websites.
- Deliver relevant advertising and marketing (including personalised ads through third-party providers).
- Create reports and statistics on usage trends.
- Comply with our legal obligations.
Sharing Information With Third Parties
We may share your information with trusted third parties who help us deliver services, support recruitment, provide IT or storage solutions, assist with marketing, or in the event of a sale of the company or its assets. These third parties may use cookies and similar technologies.
Legal Requirements
We may share your information if required by law, or if we believe it is necessary to:
- Enforce our terms of use
- Protect rights, property, or safety
- Respond to lawful requests from courts, regulators, or law enforcement
Where legally possible, we will notify you of such disclosures.
Security
We take appropriate technical and organisational steps to protect your information from loss, misuse, or unauthorised access. However, sending information over the internet, email, or text is not completely secure, and any transmission is at your own risk.
Cookies and Tracking
We use cookies, web beacons, pixels, and similar technologies to support our services and marketing activities.
Google Analytics collects information about how visitors use this site. This provides us with important information to help the site work better. We do not link this information to your name or address.
Your Choices
You may opt out of marketing communications at any time using the unsubscribe link in our emails. However, we will continue to send essential service messages, such as billing or account updates.
Data From Third Parties
If you provide us with information through third-party platforms (such as social media), their own privacy policies will apply to the information they collect. Your choices on those platforms do not affect how we use the information we collect directly.
Retention of Information
We keep your personal information for as long as necessary to provide our services and meet legal obligations. This is normally up to seven years after you stop using our services, unless longer retention is required by law. Job applicant information is kept as long as there is a business need or legal requirement.
Links to Other Sites
Our services may contain links to third-party websites. We are not responsible for their privacy policies and recommend reviewing them before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you. By continuing to use our services, you accept any updates.