How to keep the heart of healthcare in good shape

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The true cost of network downtime is human

We’re constantly being told that network downtime is costly. Most articles will tell you that the average cost is $5,600 per minute, a figure that comes from a 2014 Gartner report. For healthcare organizations the usual figure is $7,900 per minute, which also dates back a long way, to a 2016 report by the Ponemon Institute. These figures are far from fresh, so you can be sure they have grown considerably since they were originally published. Yet the real impact of poor network health can be far greater than remedial costs or lost revenue.

The network is now the foundation on which modern healthcare operations are built, crucial to quality of care, response times, collaboration, and communication. When it goes down, access to electronic health records (EHR) goes down. Vital equipment can stop working. Critical decisions can be delayed. The impact is felt by medical professionals, care teams, hospital staff, patients, visitors – anyone and everyone involved in delivering and receiving healthcare. At best, network downtime is inconvenient and can impact revenues and reputations. At worst, it can be life-threatening.

More connectivity means less room for error

Digital transformation across the healthcare sector has led to increased reliance on networks to support everything from clinical outcomes to the quality of patient experiences. As hospitals and clinics adopt more cloud-based platforms, the use of IoT proliferates, and more technology-based services (such as telehealth and PACS) are introduced, networks are under increasing pressure. Every minute of downtime matters, and 24/7 operation leaves little room for network maintenance without disruption to vital operations.

Use Statseeker to monitor your healthcare network

Statseeker should be the first tool you use to diagnose and troubleshoot network problems, minimizing downtime and potential impact on patient care. Here’s why.

1. Statseeker gives you real time anomaly alerts
   Statseeker’s industry-leading 60-second polling and real-time anomaly detection give you the ability to identify and resolve network issues before they escalate into outages. By alerting you to potential problems in the network, it enables you to plan and execute remedial maintenance to prevent unnecessary downtime.
   
   
2. Statseeker gives you accurate reporting
   Statseeker’s reporting keeps you up to date with SLA and overall network performance. It never rolls-up or averages your data, analyzing network behavior and producing a baseline for every monitored metric, for every minute, of each day of the week.
   
   
3. Statseeker enables you to increase efficiencies and lower TCO
   Statseeker polls and stores granular data for a network of up to 1 million interfaces – all from a single server – enabling you to quickly and easily identify and redeploy under-utilized assets.
   
   
4. With Statseeker, you can plan for future network needs
   As well as keeping you informed on current status, Statseeker’s forecasting functionality draws on the granular detail of your historic network data to help you predict and perform accurate capacity planning for future network needs.