Research shows that contractor management can be challenging for most fuel retailers. With a complex range of assets requiring maintenance, forecourt operators need to be able to manage multiple contractors with different specialties or product-specific expertise, working across different sites, regions or even borders and in a high-risk environment. Knowing who is doing what, where and when on your forecourts is essential.
With the Urgent platform, you can manage, analyze and measure contractor performance with ease. Urgent is a single point-of-reference for forecourt operators wanting to view their contractor performance in real time.
You’ll no longer need to rely on contractors to tell you how they’re performing. Urgent gives you complete visibility of your contractors’ performance, from the number of open work orders to the number of maintenance jobs completed within, or outside of, SLA. With the mobile app, contractors can access all the tools they need to manage tasks on-the-go, maximizing their time on site.
Asset data in Urgent enables you to investigate a contractor’s performance at a granular level and gives you the insights, analytics and data you need to hold your contractors accountable:
• How many work orders have been assigned to a particular contractor? What’s my spend to date with that supplier?
• Which asset types are not being repaired within SLA and are therefore out-of-action for customers?
• Do you need to adjust your service level agreements to focus on your top revenue-generating equipment?
Try the platform with a demo and visualise the power of Urgent, the only complete asset and maintenance management solution designed for, and used by, mobility retailers.
