EVC Asset Maintenance Management.

    Ensure the reliability and uptime of your EV charging infrastructure with Techniche.

    How does Techniche improve the EV charging station experience for EV drivers and reduce ‘charger anxiety’?

    Techniche ensures the reliability and uptime of your EV charging stations by automating the maintenance and repair of your EV charging assets, helping you ensure your chargers are working as they should, and your EV stations deliver an exceptional customer experience.

    Techniche asset maintenance management software manages the maintenance and repair of not only the EV chargers, but also the entire range of assets across each of your EV charging locations - from retail assets, to the lighting, signage, and canopy. It measures and monitors asset downtime against your agreed SLAs and tracks your technicians’ performance.

    Techniche EV Charger Asset Maintenance Management

    Key Features

    • Automate alerting and key stakeholder notification with configurable workflows, dispatching the right contractor to the right location, improving first time fix rate, and reducing time to repair.
    • Monitor on-site repair costs to minimize maintenance spend and track supplier SLAs to ensure performance targets are met. 
    • Simplify reporting of downtime and MTTR statistics across your EV charger network. Track issues from initial discovery to resolution. Provides you with full visibility of asset downtime, capturing all recorded faults, even the remote fixes. 
    • Plan and schedule your preventative maintenance activity and reduce the number of charge points out of action at any time. 
    • Gain analytical insights to control operational costs and drive efficiencies. Manage the repair and maintenance process using configurable workflows to ensure that each job is done on time and in budget. 
    • Have full visibility of your EV charging assets to track maintenance spend, KPIs, ad make intelligent data-driven decisions. 
    • Integrates with help desk ticketing, CPO monitoring cloud, maintenance contractor platform, or other third-party applications, including financial packages, using open industry standards. 
    • Our EV charger solution is built on the same Techniche maintenance management platform that's used worldwide by some of the largest fuel retailers, including BP, Shell and Q8. 

    Techniche EV Charger Asset Reliability Model

    Who does Techniche work with?

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